Privacy Policy

1. Who We Are

Maison Lymae operates the website maisonlymae.com. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our Website and make a purchase.

2. Information We Collect

When you place an order, create an account, or contact us, we may collect: name, email address, phone number, and delivery address; payment information (processed securely — we do not store card details); order history and purchase preferences; technical data: IP address, browser type, and pages visited (via cookies).

3. How We Use Your Information

We use your data to: process and fulfil your orders; communicate about your order status; send marketing emails (only with your consent — you may unsubscribe at any time); improve our Website and customer experience; comply with legal obligations.

4. Sharing Your Information

We do not sell your personal data. We may share data with delivery and logistics partners (for order fulfilment only), payment processors (to securely handle transactions), and analytics tools (anonymised or aggregated data only).

5. Cookies

Our Website uses cookies to improve functionality and understand how visitors use our site. You may adjust your cookie preferences via your browser settings.

6. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or disclosure.

7. Your Rights

You have the right to access, correct, or delete your personal data. To exercise these rights, contact us at hello@maisonlymae.com.

8. Data Retention

We retain your data for as long as necessary to provide our services and comply with legal requirements.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised date.

10. Contact

For privacy-related enquiries: hello@maisonlymae.com